Cancellation Policy

1. Right of cancellation (Widerrufsrecht)

If you are a consumer within the meaning of Section 13 BGB and you have a statutory right of cancellation in respect of the contract concluded with AsgCon, you have the right to cancel this contract within 14 days without giving any reason. The cancellation period is, as a rule, 14 days and begins with the conclusion of the contract, unless the law provides otherwise.

2. Exercising the right of cancellation

To exercise the right of cancellation, you must inform us of your decision to cancel the contract by means of an unambiguous statement.

Asghar Consultants e.K. (AsgCon)
Rondenbarg 11-17 (Haus 1)
22525 Hamburg
Germany
Email: office@asgcon.de

You may use the model cancellation form for this purpose. However, its use is not mandatory. To meet the cancellation period, it is sufficient that you send your notification before the cancellation period has expired.

3. Consequences of cancellation

If you validly cancel the contract, we will, as a rule, refund the payments received from you within the statutory period of 14 days from receipt of the cancellation. For the refund we will, as a rule, use the same means of payment that you used for the original transaction, unless otherwise agreed and provided that you incur no costs as a result.

4. Start of a service before the cancellation period has expired

If you expressly request that AsgCon begin the agreed service before the cancellation period has expired, you may, in the event of a later cancellation, have to pay a reasonable amount for the services already provided up to the time of cancellation, provided the statutory requirements are met.

5. Full performance of services

In the case of contracts for services, the right of cancellation may expire prematurely under the statutory conditions, in particular if you expressly request that AsgCon begin before the cancellation period has expired, the statutory requirements are met, the service has been fully performed, and you have received the confirmation of the loss of the right of cancellation required by law.

6. Digital content

Special statutory provisions apply to contracts for digital content that is not supplied on a tangible medium. Under the statutory conditions, the right of cancellation may expire before performance of the contract begins if you expressly consent to AsgCon beginning performance of the contract before the cancellation period has expired, confirm the loss of the right of cancellation, and receive the contract confirmation required by law.

7. Statutory exceptions

The right of cancellation does not exist in cases where the law provides for an exclusion. Whether a right of cancellation exists, is restricted or expires prematurely depends on the respective type of contract and the statutory provisions.

8. Special services

Depending on the service, additional statutory or contractual provisions may apply, in particular for education, further training, coaching, courses, digital products and software. See the special terms and conditions in the General Terms and Conditions (AGB), in particular Part B and Part C.

9. Model cancellation form

On the model cancellation form: This form is a statutory model and does not have to be used. An unambiguous cancellation in another form is, as a rule, sufficient.

Last updated: 28 September 2026. This English version is provided for convenience; the German version (Widerrufsbelehrung) is authoritative.